I talked to Matt about replacing the weather strip on the bottom of my two 15 year old garage doors. I happened to mention that the trim around the windows had faded so much that they were almost white. This was an issue that the original installation company (one of their competitors) had refused to deal with. We found out that this was a known issue, and the manufacturer would provide new windows under warranty. Matt and Ryan came and replaced the windows quickly, despite some challenges from what appeared to be an improper installation when the doors were installed. We are very happy with their courteous and professional service. We had given up on having the faded windows replace years ago. The doors look brand new again! Thank you Matt and Ryan!